Introduction

At Katara Logistics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

Personal Information

We collect personal information that you provide to us, including:

Name and contact information (email, phone number, address)
Shipping and billing addresses
Payment information
Account credentials
Communication preferences

Shipment Information

We collect information related to your shipments, including:

Package details (weight, dimensions, contents)
Sender and recipient information
Tracking and delivery information
Customs documentation

How We Use Your Information

We use your information to:

Process and deliver your shipments
Provide customer support
Send service updates and notifications
Improve our services
Comply with legal obligations
Prevent fraud and ensure security

Information Sharing

We may share your information with:

Shipping carriers and logistics partners
Payment processors
Government authorities when required by law
Service providers who assist in our operations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications
Lodge a complaint with supervisory authorities

Contact Us

If you have questions about this Privacy Policy, please contact us through our website or customer support channels.

Last updated: February 2026